FAQs

Southern Services

  • What services do you provide?

    Southern Services offers a comprehensive range of home improvement, construction, maintenance, and water damage general contracting, encompassing all aspects of residential care except for landscaping.
  • What is your design-remodel concept?

    Our design-remodel process involves collaborating with our in-house architects and design team, as well as local craftsmen and tradespeople, to transform your vision into a tangible reality for your home.
  • Who is the top remodeling company in the Hilton Head, SC area?

    For over 40 years, Southern Services has been delivering construction and maintenance services, including remodeling, to the Hilton Head, SC area. We have thousands of overly-satisfied customers who have recommended us to their friends and neighbors over the last 40 years.
  • Do you provide absentee owner services?

    Indeed, we offer absentee owner services for properties located in the Hilton Head, SC area.
  • I have a second home and am only there a few times a year. Can you help with management and maintenance?

    Certainly, we are equipped to provide comprehensive management and maintenance services for properties, catering to the needs of second homeowners who visit infrequently.
  • How do we make selections, and does anyone help us through the process?

    We make the process as simple and seamless as possible, as you will work with our inside project coordinator. She will create a selection list for you with everything you will need to select and guide you through the whole process. Once the selections are completed, you don’t have to worry; she will order all materials.
  • Who handles the HOA and town permit application, if applicable?

    We will handle all the necessary paperwork for you. We will submit all necessary paperwork to your HOA and to the town of Hilton Head. If your HOA requests a deposit, you will be responsible for taking care of that part. The town application fee will be paid when the permit application has been approved and the permit is issued.
  • Do you provide any timeline for the project, so we know what to expect? 

    We will provide you with a detailed timeline of the project and keep you updated throughout the process. Your project manager will send you weekly updates along with pictures of the work taking place. This is especially helpful for our customers who are not in town during the project! At completion of the project, we will meet you onsite for a final walk-through of the completed project for your final approval. 
  • How much does it cost for an estimate?

    Estimates are free! We can have an estimate back in one to three weeks, depending on the project scope and details. We do everything from changing lightbulbs to very large commercial remodels. 
  • How does the billing work for a project?

    Most projects will require a 25% to 51% deposit before the project can start. Then, from there, we will send progressive invoices. The remaining invoices will be in 25% increments, and then the final 25% when the project is complete.
  • How do I get my bill?

    Our invoices are sent by email directly to the customer. Don’t have an email, no worries, we will mail you an invoice.
  • How do I pay my bill?

    So many ways! You can pay online with an ACH if under $500, it is free to use your credit card- over $500 we will charge 4% fee, mail us a check, or call our friendly office for assistance.